Terms

Conditions of Use

Use of the Krieghoff International website, including links to sites within Krieghoff International’s corporate control constitutes agreement to the following terms:

1. DEFINITIONS
Site – www.krieghoff.com and all links, pages, sites and material accessed through this URL relating specifically to Krieghoff International.
Content – All material viewable on the site.
Users – Anyone who views the site whether purposely or accidentally
Authorized Dealers – only those merchants authorized expressly by Krieghoff International to sell, purchase or resell Krieghoff International Merchandise.

2. SITE CONTENT
Unless otherwise noted, all materials, including but not limited to images, illustrations, designs, icons, photographs, video clips and all other materials contained in the Krieghoff International website are copyrights, trademarks, trade dress and/or intellectual property, controlled or licensed by Krieghoff International,Inc. The site is protected by copyright and trade dress and all worldwide rights. Titles and interests in and to the Site are owned by Krieghoff International, Inc.
The Site and Contents are intended solely for personal, non-commercial use by the users of the Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal informational use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software. Doing so violates US Copyright Law and subjects violator to criminal and civil penalties.
Krieghoff International does not take ownership, responsibility or liability for content of sites outside of its domain which may be linked to Krieghoff International’s site.

INDEMNIFICATION
By using any part of this site, you agree to defend, indemnify and hold Krieghoff International, Inc. harmless from and against any and all claims, damages, costs and expenses, including attorneys´ fees, arising from activities or related use of the Site.

DISCLAIMER
USE, DESIGN AND EXECUTION OF THIS SITE AND THE INFORMATION CONTAINED WITHIN IT HAS BEEN COMPLETED AS ACCURATELY AS POSSIBLE. ALL INFORMATION IS PROVIDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES,INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
IN NO EVENT SHALL KRIEGHOFF INTERNATIONAL INC. OR ANY OF ITS AFFILIATED ENTITIES, OFFICERS, EMPLOYEES, HIRES, ASSIGNEES OR SUPPLIERS OR THEIR HEIRS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF KRIEGHOFF INTERNATIONAL INC.,OFFICERS, EMPLOYEES, HIRES OR ASSIGNEES HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE THROUGH OUR DEALER NETWORK OR FROM THE SITE. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OR THE EXISTENCE OF ANY LIMITED REMEDY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

COLORS
Every effort has been made to represent items as accurately as possible with regards to color. Due to variations in computers, monitors and printers, Krieghoff International cannot guarantee the color viewed on your monitor will exactly match the item.

RIGHT TO LIMIT QUANTITIES/RESALE
Krieghoff International reserves the right to limit quantities on merchandise sold to the general public and refuse the right to sell its merchandise to unauthorized dealers of Krieghoff International merchandise. Krieghoff International will take legal action against any parties who purchase merchandise from its website with the intent to resell or redistribute the items for profit or otherwise.

INACCURACY DISCLAIMER
While all efforts have been taken to post only the most accurate information on this website, typographical errors, outdated information, omissions, and various other inaccuracies may inadvertently occur. Krieghoff International reserves the right to correct this information and change it at any given time, including after your order has been placed, without penalty. We apologize in advance for any inconvenience this may cause and guarantee your satisfaction. If you are not completely satisfied with your Krieghoff purchase please contact us at 610-847-5173 or info@krieghoff.com for return instructions.

Online Store Shipping and Returns

Shipping Options

We offer the option of  United Parcel Service (UPS)  or United States Postal Service (USPS) to ship our products to you, and we offer several options for shipping. All orders for in-stock merchandise that are placed prior to 3:30 pm Eastern Time (ET), Monday through Friday, should be shipped within one day of when your order was placed (excluding weekends and Holidays). Delivery times of orders are estimates and subject to UPS and USPS regulations and conditions.

UPS shipping options are:
Standard
Orders shipped with Standard UPS Ground Service within the 48 contiguous states should arrive 1-6 business days after the order leaves our Pennsylvania warehouse.

Express
We also offer 3rd, 2nd and Next Day Air for an additional shipping charge. Shipping charges will be computed during check out.

Please note that UPS cannot ship to PO Boxes.

USPS shipping options are:
Priority Mail
Orders shipped with USPS Priority Mail within the 48 contiguous states should arrive 1-3 business days after the order leaves our Pennsylvania warehouse.

Express Mail
We also offer USPS Express Mail, which should arrive 1-2 business days after the orders leaves our Pennsylvania warehouse.

International Shipping
Please call us at 610-847-5173, fax us at 610-847-8691 or email us at info@krieghoff.com with your questions or order.
We will ship internationally to certain countries. To ship internationally, we use US International Priority Mail which takes approximate 6 to 10 business days to arrive. Please contact us for estimated shipping costs to your country. You will be responsible for any extra customs or duty fees that may be incurred.  It is company policy that ALL customs forms and invoices contain TRUE and FACTUAL information.  NO EXCEPTIONS.

Shipping Costs
Shipping costs will be computed during the checkout process and are based upon the weight and size of your total order.

Return Policy

The Krieghoff satisfaction guarantee!
We want you to enjoy everything that you buy from us. However, if you are not completely satisfied with your order, we will be happy to offer you an exchange or a full refund of your purchase price, providing that returns are made within 30 days of your purchase and that returned items are in their original condition. Abuse, alteration or extended use of an item voids this return policy. For items that are damaged, defective, or not what you ordered, we will be happy to refund your original shipping cost. Buyer will pay shipping costs for items returned for other reasons. We regret that items that are made-to-order cannot be returned. Krieghoff International reserves the right to inspect returned items and render a decision on their condition and whether the return policy applies. Send returns and exchanges to the following address via UPS or USPS insured for your protection:

Krieghoff International, Inc.
PO Box 549 (USPS)
7528 Easton Rd. (UPS)
Ottsville, PA 18942

**An RA# (Return Authorization Number) is required for all returns. Please call us for an RA# to put on your paperwork.**
Please include a copy of your invoice along with a brief description of whether the item is a return or exchange. If it is an exchange, please include a description of what you would like instead.
If you have any questions, please call us at 610-847-5173 or email us at info@krieghoff.com.

Please note that this does not apply to Wood or Used Parts sold on the store.

**All Sales are Final on Wood and Used Parts purchased from the online store.**

Security Information

At Krieghoff International Inc., we do our best to ensure the highest level of security for your on line shopping experience. Whenever you place an order or access your personal account information, you are automatically directed to a secure server (SSL).

Our Web server automatically recognizes your computer’s IP address and action of each visitor, safeguarding your personal and credit card information. Since the information we collect is encrypted, it may only be decoded and viewed by Krieghoff International and cannot be accessed by any third party, ensuring your safety and security.

Krieghoff International Inc., will not release, sell, rent or contract, any personal information you may have submitted to us, such as: Email addresses, Names, Mailing Addresses, and Credit Card Information. Please do not hesitate to contact us with any concerns or questions.

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